Privacy Policy

Last Updated: October 18, 2026

1. Who We Are

Unbeaten Party Rentals ("we," "us," or "our") is a local party rental company based at 319 Caiden Lane, Morton, Mississippi 39117, serving Rankin, Smith, Scott, and Simpson Counties. We operate unbeatenpartyrentals.com so customers can browse our inventory and contact us about rentals.

This Privacy Policy explains what personal information we collect, how we use it, and your choices regarding that information. Visiting our website, requesting rental information, providing a phone number, or reading this policy does not give us permission to send you marketing text messages. SMS consent requires a separate, voluntary choice as described below.

2. Information We Collect

We collect information you provide directly to us. The services that host our website and operate features such as chat may also receive technical information as described below.

Information You Provide:

• Full name
• Email address
• Phone number
• Your SMS consent selection and a record of the consent you provide
• Event date and location
• Rental preferences (type of equipment, duration)
• Billing and payment information (processed securely through Booqable — we do not store full card numbers)
• Any other details you include in a booking request or contact message

Technical Information: Our hosting and communication providers may receive the following information when operating and securing the website and its features:

• IP address and approximate location derived from it
• Browser type and device information
• Page addresses requested and associated technical logs
• Referring page information supplied by your browser
• Service-related cookie or browser storage information (see Section 6)

We also use Google Analytics to understand website visits and activity. It may process browser and device information, page addresses, usage events, and cookie identifiers. Meta Pixel tracking is currently paused.

Information from Social Media Platforms:

If you have submitted a lead form through Facebook or Instagram (Meta), Meta may have shared with us the name, email address, and phone number you provided on that platform, subject to Meta's own privacy policies and your account settings. Providing those details does not enroll you in our SMS program. Our website chat widget is the enrollment method for the SMS program described in Section 4.

3. How We Use Your Information

We use the information we collect to:

• Process and confirm your rental bookings
• Contact you regarding your reservation, availability, delivery, or pickup
• Send booking confirmations, receipts, and important service updates
• Respond to your questions and customer service requests
• Follow up on quote requests and lead form submissions
• Improve our website, marketing, and services
• Understand website activity and advertising performance using analytics and reports from advertising platforms
• Send the marketing text messages you separately choose to receive and record your consent or opt-out
• Comply with legal obligations

We do not sell your personal information to third parties. We do not use your information to send unsolicited marketing beyond what you've opted into.

4. SMS Consent & Mobile Information

Our optional SMS program sends marketing and promotional messages from Unbeaten Party Rentals, including special offers, discounts, rental promotions, and service announcements. To enroll, enter your phone number in our website chat widget and actively select its SMS consent checkbox. The checkbox is optional and is not selected in advance. Messages may be sent using automated technology. Consent is not a condition of purchasing or renting anything from us.

Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out or HELP for assistance. You can also contact jordan@unbeatenpartyrentals.com or call (601) 329-9460. See our SMS Terms for enrollment, cancellation, and support details.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Providers helping us deliver messages or support customers may process information only as needed to provide those services on our behalf. SMS opt-in records and consent are excluded from other data-sharing arrangements: we do not provide them to outside parties for their own use. We do not share mobile information or SMS consent with advertising platforms for advertising or audience targeting.

Any other information-sharing descriptions in this policy are subject to these mobile-information and SMS-consent restrictions. Opting out of SMS does not prevent you from contacting us or using our rental services.

5. How We Share Your Information

We may share your information with trusted third-party service providers only as necessary to operate our business:

• Booqable — our booking and payment platform. Booqable processes reservations and securely handles payment information. View Booqable's Privacy Policy.
• HighLevel / LeadConnector — provides our website chat widget and messaging tools. This service processes information you submit, including your phone number and consent selection, to support our customer communications on our behalf. It does not receive permission from us to use your mobile information or SMS consent for its own marketing.
• Meta (Facebook/Instagram) — website Meta Pixel tracking is currently paused. Our advertising and your interactions on Meta's own platforms remain subject to Meta's Privacy Policy.
• Google — Google Analytics helps us understand website visits and activity using the technical and usage information described above. Our advertising and your interactions on Google's own services remain subject to Google's Privacy Policy. The mobile-information and SMS-consent restrictions in Section 4 apply to our use of Google services.
• Netlify — our website is hosted on Netlify's infrastructure. View Netlify's Privacy Policy.

We may also disclose your information when required by law, court order, or to protect the rights and safety of our business or others.

6. Cookies & Tracking Technologies

Website features, including the chat widget, may use cookies or browser storage to function. Our hosting and communication providers may still process the technical information described in Section 2 to operate their services.

Google Analytics: We use Google Analytics to measure website visits and activity. It may use cookies and similar technologies to support usage reports.

Meta Pixel tracking is currently paused. We will review its tracking configuration and update this policy as needed before enabling it again.

External platforms: Ads, pages, and interactions on Facebook, Instagram, Google, or other external services remain subject to those services' own privacy and cookie policies.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of our site. You may also opt out of interest-based advertising by visiting aboutads.info or networkadvertising.org.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy — generally for the duration of our business relationship and up to three (3) years afterward for record-keeping and legal compliance purposes. Booking records may be retained longer as required by applicable law.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment information is processed through Booqable; we do not store your full credit card number on our servers.

While we strive to protect your information, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.

9. Children's Privacy

Our website and services are intended for adults aged 18 and older. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to delete it.

10. Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate information.
• Deletion: Request that we delete your personal information, subject to certain legal exceptions.
• Opt-out of marketing: You may opt out of any marketing communications by replying "STOP" to our texts or clicking unsubscribe in our emails.
• Meta ad preferences: You can manage how Meta uses your data for advertising through your Facebook Ad Preferences.

To exercise any of these rights, contact us using the information below.

11. Third-Party Links

Our website may contain links to third-party websites (such as our booking platform or social media pages). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time and will update the "Last Updated" date above when we do. Please review this page periodically. A policy update or your continued use of our website does not enroll you in SMS messaging or expand the SMS consent you have provided.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us: