1. Who We Are
Unbeaten Party Rentals ("we," "us," or "our") is a local party rental company based in Morton, Mississippi, serving Rankin, Smith, Scott, and Simpson Counties. We operate the website unbeatenpartyrentals.com and use it to allow customers to browse our inventory and book rentals online.
This Privacy Policy explains what personal information we collect from you, how we use it, and your rights regarding that information. By using our website or submitting information through our booking forms or social media lead forms, you agree to the practices described in this policy.
2. Information We Collect
We collect information you provide directly to us and information collected automatically when you visit our website.
Information You Provide:
- Full name
- Email address
- Phone number
- Event date and location
- Rental preferences (type of equipment, duration)
- Billing and payment information (processed securely through Booqable — we do not store full card numbers)
- Any other details you include in a booking request or contact message
Information Collected Automatically:
- IP address and general location (city/region level)
- Browser type and device information
- Pages visited on our site and time spent
- Referring website or advertisement that brought you to our site
- Cookie and tracking pixel data (see Section 5)
Information from Social Media Platforms:
If you submit a lead form through Facebook or Instagram (Meta), Meta may share with us the name, email address, and phone number you provided on that platform, subject to Meta's own privacy policies and your account settings.
3. How We Use Your Information
We use the information we collect to:
- Process and confirm your rental bookings
- Contact you regarding your reservation, availability, delivery, or pickup
- Send booking confirmations, receipts, and important service updates
- Respond to your questions and customer service requests
- Follow up on quote requests and lead form submissions
- Improve our website, marketing, and services
- Measure the effectiveness of our advertising campaigns
- Comply with legal obligations
We do not sell your personal information to third parties. We do not use your information to send unsolicited marketing beyond what you've opted into.
4. How We Share Your Information
We may share your information with trusted third-party service providers only as necessary to operate our business:
- Booqable — our booking and payment platform. Booqable processes reservations and securely handles payment information. View Booqable's Privacy Policy.
- Meta (Facebook/Instagram) — we run advertising on Meta's platforms and use the Meta Pixel to measure ad performance. Meta may use data from your site visits to serve you relevant ads. View Meta's Privacy Policy.
- Google — we use Google Ads to run search advertising and may use Google's conversion tracking tools. View Google's Privacy Policy.
- Netlify — our website is hosted on Netlify's infrastructure. View Netlify's Privacy Policy.
We may also disclose your information when required by law, court order, or to protect the rights and safety of our business or others.
5. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your experience and measure the performance of our advertising.
Meta Pixel: We use the Meta Pixel (Facebook Pixel) on our website. This tool allows Meta to show our ads to people who have visited our site and to measure the actions people take after seeing our ads (such as completing a booking). The Meta Pixel may collect your IP address, browser information, and pages visited.
Google Ads Tracking: We use Google Ads conversion tracking to understand which search ads lead to bookings on our website. Google may use cookies to track conversions.
Session Cookies: We use session-based cookies to remember your preferences during a single visit (such as items you've viewed). These expire when you close your browser.
You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of our site. You may also opt out of interest-based advertising by visiting aboutads.info or networkadvertising.org.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy — generally for the duration of our business relationship and up to three (3) years afterward for record-keeping and legal compliance purposes. Booking records may be retained longer as required by applicable law.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment information is processed through Booqable's PCI-compliant infrastructure — we never store your full credit card number on our servers.
While we strive to protect your information, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.
8. Children's Privacy
Our website and services are intended for adults aged 18 and older. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to delete it.
9. Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate information.
- Deletion: Request that we delete your personal information, subject to certain legal exceptions.
- Opt-out of marketing: You may opt out of any marketing communications by replying "STOP" to our texts or clicking unsubscribe in our emails.
- Meta ad preferences: You can manage how Meta uses your data for advertising through your Facebook Ad Preferences.
To exercise any of these rights, contact us using the information below.
10. Third-Party Links
Our website may contain links to third-party websites (such as our booking platform or social media pages). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Effective Date" at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
Unbeaten Party Rentals
319 Caiden Ln, Morton, MS 39117
Email: unbeatensystems@gmail.com
Hours: Monday – Sunday, 8AM – 8PM